Terms and Conditions

Terms and Conditions – WindowsKey.digital

1. Welcome

Welcome to WindowsKey.digital. By using this website or placing an order, you accept these terms and conditions. Please take a moment to review them.

2. What We Offer

WindowsKey.digital provides genuine Microsoft software licenses. These are delivered digitally and are ready to activate online.

We offer:

  • Retail and OEM licenses,

  • Volume keys that are no longer in use,

  • Products legally sourced from the EU.

Additionally, we make sure each license is verified and compliant with European law.

3. Is This Legal?

Yes. EU law allows software license resale. The Court of Justice of the EU (Case C-128/11) confirms this right.

To be eligible for resale, a license must:

  • Have been purchased in the EU or EEA,

  • Be uninstalled from previous devices,

  • No longer be used by the original buyer.

For full legal compliance, we only work with trusted European suppliers who provide proper documentation.

4. Delivery Details

After payment confirmation, we will send your license key by email. You will receive:

  • A product key,

  • Activation instructions,

  • A download link, if required.

There is no physical delivery. This method is fast, secure, and eco-friendly.

5. Support and Warranty

Each product includes a 12-month activation guarantee. If a key fails to activate, we will replace it or offer full assistance.

You can contact our team via:

  • Email,

  • Website chat,

  • AI assistant (available 24/7).

Moreover, we advise checking the installation guide before use to avoid issues.

6. Refund Policy

We issue refunds only in specific cases. A return is possible if:

  • The key has not been used,

  • The product cannot be activated and support cannot resolve it.

Used or activated keys are non-refundable.

7. Your Responsibility

Please check that the software version fits your device. If the wrong product is selected, refunds are not guaranteed.

We ensure each license is valid and works on delivery. However, we cannot control any future changes from Microsoft.

8. About Us

WindowsKey.digital is owned by Omniweb SRL, a registered company in the European Union.

Need help? Contact us any time:

We’re here to make software licensing simple, fast, and reliable.

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