Refund and Returns Policy β WindowsKey.digital
π Last Updated: April 2025
Refund and Returns Policy At WindowsKey.digital, we are committed to providing genuine and fully functional Microsoft Windows and Office license keys to our customers. Due to the nature of digital products, we have specific guidelines regarding refunds and returns.
π Digital Product Policy
All license keys sold on WindowsKey.digital are digital products delivered via email. Once a product key has been issued and delivered, it cannot be returned or deactivated, as the product is considered βused.β
β Eligibility for Refunds
You may request a refund if:
The license key has not yet been delivered to your email.
The license key has not been used or activated, and it can be verified as unused.
The key is proven to be invalid or not working, and:
You’ve contacted us for troubleshooting.
Our support team is unable to resolve the issue within 48 hours.
You accidentally ordered multiple identical products and notify us within 12 hours.
β Non-Refundable Situations
Refunds will not be issued if:
The key was already activated or used.
The product is not compatible with your system due to incorrect choice.
You changed your mind after receiving the key.
You fail to follow activation instructions provided.
The product was purchased more than 14 days ago.
π§ Refund and Returns PolicyΒ Need Help? We’re Here
If you’re experiencing issues with activation or installation, please contact our support team first. Most problems can be solved quickly with our help.
π Contact us: windowskey.digital/contact
Or chat with Crista, our 24/7 AI assistant, directly on the site.
π© How to Request a Refund
Email us at: [email protected]
Include your order number and the reason for your request.
Our team will review your case and respond within 1 business day.
π Our Commitment
We take every refund request seriously and aim to resolve each case fairly and transparently. Your satisfaction and security are our top priorities.
Refund and Returns Policy
